WHAT YOU WILL WANT TO KNOW
WE WILL WORK WITH YOU TO MAKE YOUR EVENT A MEMORABLE ONE.
Here at The Commons, we can’t emphasize enough that we are honoured to work with you to create lasting heartful memories, now and in the future. We have the expertise, experience and resources to walk alongside you as you plan your event, as well as make adjustments along the way.
When are payments due?
Initial payment: The first 50% of the base venue price is due upon booking (non-refundable).
Final payment: The second 50% venue payment is due 90 days before your event (non-refundable).
Event services payment: Any additional event services requested outside of your original quote are billed one month prior to your event.
Damage deposit: A damage deposit of $2,000 is due one week prior to your event and will be returned (barring no damages) within five business days following your event.
Post event services payment: Any additional event charges, such as day-of changes or rentals, will be billed post-event. Any additional bar costs over and above the minimum charge will be billed post-event as well as 18% gratuity. Payment can be taken out of the damage deposit.
Cancellation Policies
Standard cancellation policies
If you choose to cancel your event under any circumstances not related to COVID-19, our standard cancellation policy will apply:
Upon termination of the contract, the client consents and forfeits all rights to the payments made as per the schedule above when they were received. Any payments that were paid in advance of the schedule will be refunded if their due date has not passed.
Note: If payment is not received by the timelines outlined above, the event will be considered cancelled.
Final event services, menu decisions and add-ons
Requests for any additional add-ons, event services, changing menu or bar items must be received AT LEAST two weeks prior to your event. We will do our best to accommodate but it will depend on service availability, vendors and other events beyond our control.